Media and Communication Officer

Vacancy Ref: HIHFAD-2026-68

Job Title: Media and Communication Officer

Department: Media and Communication

Direct report to: Media and Communication Senior Officer

Job Location: Homs and ready for travel to cover the organization’s events

Job type: Full time

Closing date: 23/6/2026

About HiHFAD

Hand in Hand for Aid and Development (HiHFAD) is a Non-Profit, Non-Governmental, Charitable Incorporated Organization registered in the United Kingdom and in Türkiye (TR: yilik çin El Ele Dernei) that provides high standards in humanitarian and relief services to the most vulnerable wherever needed through local engagement and global support.

Established in 2011 by a group of British-Syrian diaspora, HiHFAD was born out of a desire to extend a helping hand to vulnerable groups and displaced families in Syria and beyond. Since then, HiHFAD remained at the forefront of humanitarian agencies, providing life-saving aid to Syrians in hard-to-reach areas. Our extensive Healthcare Program has enabled us to expand and reach even more communities and internally displaced people; providing a comprehensive, integrated multi-sectoral intervention in Health, Nutrition, WaSH (Water, Sanitation and Hygiene), Protection, Shelter, Non-Food Assistance, Food Security, Livelihoods, and Education.

HiHFAD mandate is to alleviate the suffering of those in need without any type of discrimination, protect the most vulnerable, promoting social justice and welfare, and fostering durable solutions through delivering community-based humanitarian and development interventions.

Job overview

The Media & Communications Officer is responsible for producing high-quality media content that effectively showcases the organization’s projects and impact. This includes field coverage, storytelling, photography, videography, content writing, and media archiving, while ensuring compliance with humanitarian standards, donor requirements, and organizational policies.

Main Tasks & Responsibilities

1. Media Production & Field Coverage

• Capture high-quality photos and videos during project implementation using professional equipment or mobile devices.

• Identify and prepare suitable filming locations to ensure strong visual storytelling.

• Support the production of short videos and multimedia content aligned with project and donor requirements.

• Re-edit and frame visual materials in coordination with the Media Coordinator.

2. On-Camera Communication

• Appear on camera when required and communicate clearly and professionally in Arabic and English.

• Present accurate and engaging information about projects, activities, and impact.

3. Content Development & Storytelling

• Write compelling stories, success stories, and project descriptions in Arabic and English.

• Translate content and beneficiary interviews professionally between Arabic and English.

• Identify and develop impactful human-interest stories from the field as requested by headquarters.

4. Interviews & Ethical Documentation

• Conduct interviews with beneficiaries and field staff while ensuring dignity, respect, and informed consent.

• Ensure all documentation aligns with safeguarding, privacy, and protection policies.

5. Media Archiving & Data Management

• Organize and archive all media content (photos, videos, documents) in structured digital systems.

• Maintain accurate file naming, tagging, and metadata for easy retrieval.

• Use cloud-based tools and archiving systems effectively.

6. Reporting & Coordination

• Maintain daily and weekly media reports and activity logs.

• Coordinate with program teams, MEAL, and other departments to gather relevant content and data.

• Ensure all media outputs align with organizational messaging and donor visibility requirements.

Background Knowledge & Experience

Education Level: Prefer Bachelor’s degree or Institute in Media, Journalism, Public Relations, English Language, or any related field.

Work Experience: Media and Communications Officer in nonprofit organization 2 years minimum or 3 years as Media Assistant

Trainings: Training in media management and administration.

Workshops on visual identity and brand management.

Languages: English: A2 Arabic: C2

Skills and Abilities

1. Proficiency in photography and videography with professional-quality output.

2. Perfect experience using Adobe tools (e.g., Premiere Pro, Photoshop).

3. Strong Arabic writing skills; English is an asset.

4. Good knowledge of MS Office, HR systems, and digital archiving tools.

5. Strong organization, time management, and attention to detail.

6. Excellent communication and teamwork skills.

7. Creative storytelling ability with a professional and ethical approach.

8. Strong humanitarian values and sensitivity to working with vulnerable communities.

9. Ability to work under pressure, adapt, and travel for field assignments.

Disclaimer

Hand in Hand for Aid and Development is committed to creating an inclusive and diverse work environment where all qualified candidates receive consideration based solely on their experience and capabilities. As a humanitarian organization, we recognize the importance of diversity and are committed to ensuring that discrimination on the basis of race, color, gender, age, ethnicity, religion, disability, or marital status does not occur.

We adhere to the Humanitarian Principles and believe that the rights of all individuals, including children, women, and adults at risk, must be safeguarded. We are accountable to the communities we serve, and it is our responsibility to ensure that we do not contribute to their further harm or expose them to additional risks.

Hand in Hand for Aid and Development has a zero-tolerance policy for any form of exploitation, abuse, harassment, or discrimination. To ensure the safety and protection of those we serve, we conduct a range of pre-employment screenings and checks in accordance with our Safeguarding Policy.

HiHFAD renounces all forms of terrorism and will never knowingly support, tolerate or encourage terrorism or the activities of those who embrace terrorism or money laundering. Consistent with numerous United Nations Security Council resolutions, including 1267 Committee list of terrorists and terrorist financiers, S/RES/1269(1999), S/RES 1368(2001) and S/RES1373(2001) and the European Union, HIHFAD is firmly committed to the international fight against terrorism and in particular against the financing of terrorism. It is the policy of HIHFAD to seek to ensure that none of its and its donor funds is used, directly or indirectly, to provide support to individuals or entities associated with terrorism or money laundering. Therefore, HIHFAD will match employees, volunteers and contracted persons against the Sanctions lists on a regular basis

Only short-listed candidates will be contacted for interview.

How to apply

In case you meet the requirements and that you are interested in the position, please fill the application via the following link: https://forms.gle/5ySq2X2tcM7Fu61W8