Cleaner- عامل\ة نظافة

About IMPACT\ REACH

IMPACT/ REACH provides humanitarian actors with much needed analysis for use in planning and prioritisation. Evidence-based planning and programming is paramount to ensuring that the needs of the most vulnerable are met and that humanitarian/early recovery response is tailored to the realities facing communities. As a global leader in humanitarian research, REACH operates in dozens of countries worldwide.

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Greening strategy:

IMPACT/ REACH’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each IMPACT/ REACH employee will adhere to these principles through key green programming responsibilities:

• Contribute towards the adherence and development of the greening strategy plan.

• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles

• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes

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IMPACT/ REACH PSEAH Policy:

Cleaner has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The Cleaner has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to IMPACT/ REACH’s procedures. The Cleaner carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.

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NUMBER OF REQUIRED CANDIDATES: 1

: 1

Damascus-

Job Purpose

To ensure a clean, hygienic, and welcoming office environment through the effective delivery of cleaning the offices and Guest Houses while adhering to organizational policies, safeguarding standards, and environmental sustainability principles.

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Duties and Responsibilities

1. Office Cleaning

• Clean offices, meeting rooms, corridors, kitchens, and restrooms on a daily basis.

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• Sweep, mop, vacuum, and dust all assigned areas.

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• Empty waste bins and dispose of waste according to organizational procedures.

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• Clean and sanitize toilets, sinks, and other sanitary facilities.

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• Refill soap, tissue paper, drinking water, and other consumable supplies when needed.

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• Ensure offices are maintained in a clean, organized, and presentable condition.

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2. Guest House Cleaning and Housekeeping

• Clean guest rooms, bathrooms, kitchens, and common areas regularly.

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• Prepare rooms before the arrival of guests and clean them after departure.

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• Change bed linens, towels, and other guest supplies on monthly basis.

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• Wash linens and other housekeeping items on monthly basis.

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• Ensure guest houses are comfortable and hygienic.

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• 3. Health, Safety, and Maintenance

• Use cleaning equipment and chemicals safely and responsibly.

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• Follow the organization's health, safety, and security procedures.

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• Report any maintenance needs, damages, or safety concerns to the supervisor.

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• 4. Additional Support

• Monitor cleaning and housekeeping supplies and request replenishment when needed.

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• Assist in preparing meeting rooms and office facilities for workshops, meetings, and events.

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• Perform other related duties assigned by the supervisor.

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QUALIFICATIONS

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Essential

Ability to communicate effectively in Arabic (speaking, reading, and writing).

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Good physical fitness and ability to perform cleaning and housekeeping duties.

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Resident of Damascus city.

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Minimum 1 year experience in cleaning, housekeeping, or similar duties.

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Ability to maintain high standards of cleanliness, hygiene, and professionalism.

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Ability to work independently and manage assigned tasks efficiently.

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Preferred

High school certificate.

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Basic knowledge of English with the ability to understand the general meaning of conversations and instructions, using translation applications when necessary to support comprehension of work-related communications and context.

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Previous work experience with Non-Governmental Organizations.

How to apply

Interested and qualified applicants should apply by filling out the application form through this link, the announcement will be closed on 22 Jul 2026 at 01:00 PM

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22 2026

Cleaner- \ – Fill out form

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Only the shortlisted candidates will be contacted.

By applying for this position, you certify that all the details of your current application, are true to the best of your background and knowledge. You accept the legal mentions of IMPACT/ REACH

and authorize the automated processing of your personal data by IMPACT/ REACH for recruitment, HR management and administrative compliance control purposes, in accordance with European regulations for the protection of personal data.

IMPACT/ REACH is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to IMPACT/ REACH Code of conduct and IMPACT/ REACH Global Policies, especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse, and/or sexual harassment during employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

IMPACT/ REACH is committed to gender equity and to have a balanced and diverse workforce. IMPACT/ REACH strongly encourages qualified women, persons with disabilities, and persons from under-represented groups to apply for the position.

IMPACT/ REACH offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.

IMPACT/ REACH never uses external recruitment agencies and recruitment is always free of charge.

The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at IMPACT/ REACH.

Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.

IMPACT/ REACH reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible