Information Management Senior Officer-2932

Job title :Information Management Senior Officer Job code : VI-HR-REC 2932 Workplace :National (Homs/Damascus Based with frequent travel to the field)

Last date for receiving applications : 19-07-2026

Job description Job Purpose

The IM Senior Officer leads the development and implementation of the organization's Information Management (IM) systems to ensure efficient,accurate, and timely data collection, storage, analysis, visualization,and reporting. The role supports evidence-based decision-making by providing high-quality information products and analytical insights while ensuring compliance with data quality and governance standards. The position also provides technical guidance and capacity building to relevant teams. The Information Management senior Officer will report to the MEAL Manager.

Key Responsibilities

Data Collection & Management:

. Lead the design and implementation of digital data collection systems in line with programmatic and donor requirements.

. Develop and manage centralized databases, ensuring accessibility and proper organization.

. Oversee data entry, validation, completeness, consistency, and accuracy

. Establish and implement Data Quality Assurance (DQA) procedures

. Ensure data security, confidentiality, and compliance with organizational data protection policies

. Manage data archiving, backup, and recovery processes

. Standardize data structures, project coding, and data dictionaries across programs.

Analysis & Reporting:

. Analyze data to generate indicators,trends, and actionable insights.

. Produce periodic reports, dashboards,and statistical summaries.

. Develop information products such as maps,charts, and visualization dashboards.

. Support proposal development and donor reporting through data analysis.

. Provide evidence-based recommendations to improve program performance.

Information Systems Development:

. Develop and enhance Information Management systems to improve efficiency and sustainability

. Design and maintain automated reporting tools and interactive dashboards

. Develop and update Information Management Standard Operating Procedures (SOPs)

. Evaluate and introduce new technologies and tools to strengthen information management

. Ensure integration between IM systems and MEAL, program, HR, and other organizational systems

Collaboration&Coordination:

· Coordinate with Program and MEAL teams to meet data and information needs.

. Provide technical support for designing data collection tools and conducting analyses

. Collaborate with IT teams to ensure efficient IM infrastructure

. Represent the organization in Information Management coordination forums when required

. Support secure data sharing With partners in accordance with organizational policies

Monitoring & Evaluation:

. Support MEAL teams in developing indicator tracking systems and results frameworks

. Contribute to the design of assessment tools, sampling plans, and evaluation databases

. Support Data Quality Assessments (DQAs) and indicator verification processes

. Prepare datasets for internal and external evaluations and audits

. Monitor performance indicators and ensure data availability for reporting

Tools Building

. Design and develop electronic and paper-based data collection tools

. Build validation rules and logical workflows within digital data collection platforms

. Develop standard reporting templates, dashboards, and databases

. Test and validate tools before deployment

. Regularly update tools to meet evolving program requirements

Capacity Building:

. Train staff on Information Management systems and data collection tools

. Develop IM training materials, manuals, and user guides

. Provide continuous coaching and technical support to staff and partners

. Promote a data-driven culture across the organization

. Assess capacity gaps and develop capacity-building plans

Assess capacity gaps and develop capacity-building plans.

Others:

. Ensure compliance with organizational policies on data protection, confidentiality, and information security

. Contribute to the development of the organization's Information Management strategy

. Perform any other duties assigned by the line manager

. Stay up to date with emerging IM technologies and best practices

. Ensure compliance with donor requirements and humanitarian data management standards

. Commitment to the path and values of the Violet (Faith in youth and volunteers, Integrity, and honesty,sacrifice and altruism, teamwork and team spirit, innovation and creativity, elegance handling and beneficiarydignity, responsiveness and initiative)

. Respect and apply all the PSEA and child protection principles, and show high commitment to report any PSEA & CP action.…etc

Commitment to implementing policies by taking them into account when planning and designing activities, as well as when receiving complaints or noticing issues related to this matter, and fulfilling their obligation to report them directly through designated channels or directly to senior management. Raising awareness among designated staff about the child protection policy and the protection from sexual exploitation and abuse, as well as the reporting mechanisms and how to handle them.as the reporting mechanisms and how to handle them

Note: the above-mentioned key responsibilities / accountabilities are illustrative ones. Another future responsibilities/accountability may be assigned to the job depending on the department organizational chart

Qualification (Education/Work Experience)

. Essential :

. Bachelor’s degree in Information Management,Data Science, or a related field.

. Minimum of 5 years of experience in information management or data analysis, preferably in a humanitarian or development context.

. Proficiency in data management software and tools (e.g., Excel, Power BI, SQL, GIS applications).

. Strong analytical skills with the ability to translate complex data into actionable information.

. Excellent communication skills in English and Arabic.

. Desirable :

. More than 8 years of experience in the humanitarian and/or development sector.

. Ability to work under pressure and manage multiple tasks effectively.

. Experience with data visualization tools (Google Charts, Tableau, Grafana, Chartist, FusionCharts, Datawrapper, Infogram, and ChartBlocks etc).

Core &Managerial Competencies &Technical

Core Competencies:

. Communication

. Planning and Organizing

. Commitment to Continuous Learning

. Stakeholders Orientation

. Accountability

. Technological Awareness

. Supervisor/Managerial Competencies:

. Vision

. Leadership

. Empowering Others

. Building Trust

. Managing Performance

. Judgment/Decision-Making

. Technical Competencies:

. Computer skills (Microsoft Word, Excel, Access, Power Bi, PowerPoint, ArcGIS, KoBo Tool Box Outlook).

. Creative problem solver who thrives when presented with a challenge.

. Experience with donors' platforms for proposal submission.

. Analytical Skills

. Effective Communication

. Problem Solving

. Adaptability

. Ethical Judgment

. Donor Engagement

. Multi-tasking

. Work Independently

. Strong Attention to Details

. Creativity

. Capacity Building and Knowledge Transfer

. Working in diverse teams

. Work Under Pressure

Child Protection Policy:

Child abuse in all its forms is unacceptable to Violet, which recognizes its responsibility to protect children from harm in all areas of its work. Violet is committed to ensuring a safe environment for children and applies a zero-tolerance approach to any form of child abuse and exploitation.

Discrimination, Abuse, and Harassment Policy:

Violet prohibits and will not tolerate any form of discrimination, abuse, or harassment (sexual or otherwise) based on race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. Violet employees and associated personnel must not, under any circumstances, engage in any form of discrimination, harassment, abuse (physical, sexual, or verbal), intimidation, exploitation, or in any other way that violates the rights of others within or outside Violet.

Note: Only short-listed candidates will be contacted. We aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

How to apply

Interested candidates, please attach a CV in English (in a separate file of no more than two A4 page) describing how your skills and experience match the requirements of this post.

Applications in languages other than English will not be reviewed:

https://forms.gle/6aLb27n2ZjqEd3pF9

Only short-listed candidates will be contacted. We aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.